Rancourt And Company Reviews
(Rated by 12 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
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Overall Rating
4.6
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.2
- Customer Service4.4
- Return Policy4.1
- Shipping & Delivery4.8
- Good Value4.5
Recent Customer Reviews (12)
Rebecca Robinson
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Rodrigo Goncalves
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Roderick Maurer
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Alex Goncalves
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Harley Stevens
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Eric Ivy
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Thomas Berry
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Leroy Sauriol
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Zigana Fehér
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Alpha Marshal
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Rancourt And Company Pricing
handmade leather shoes and boots
$138 - $468
Harrington Slippers
$138
Knox Boot
$308
Classic Ranger-moc
$288
Beefroll Penny Loafers
$328
Byron Boot
$468
Camden Derby
$398
Payment Methods
Accepted Payment Options:
Prices for items on Rancourtandcompany.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Rancourt And Company credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Rancourt And Company Pros & Cons
Pros
1
Quality Construction: Rancourt & Co. is known for its high-quality, handcrafted shoes using traditional techniques and the finest materials.
2
Lifetime Guarantee: The company offers a lifetime guarantee, which reflects their commitment to durability and craftsmanship.
3
Custom Fit Options: They provide a "Made to Fit" service, allowing customers to try on demo shoes to ensure the best fit, although this service has some limitations.
4
Customer Support: Some customers have reported positive experiences with customer support, particularly in resolving fit issues.
CONS
1
Communication Issues: There have been numerous complaints about poor communication with customers, including delays in responding to emails and inconsistent shipping times.
2
Refund Policy Issues: Some customers have faced difficulties with refunds, particularly for flawed products, which has been criticized as not making good business sense.
3
Repair and Refresh Delays: There have been reports of significant delays in repair and refresh services, with some customers waiting months without receiving their items.
4
Quality Issues: Some customers have noted quality issues, such as gaps in the sides of the shoes or irreparable damage to repaired items.
Rancourt And Company Features and Benefits
Features
Heritage Shoemaking Techniques
Mastering the techniques of Maine's heritage shoemakers since 1967.
Handcrafted Shoes
All footwear is handcrafted in their factory in Lewiston, Maine, USA.
High-Quality Materials
Sourcing the highest quality materials, including Chromexcel leather from Horween Leather in Chicago, IL, USA.
Genuine Handsewn Moccasin Construction
Using calfskin leather, known for its tight and almost flawless grain, and burnishing techniques to give a bright finish with character and depth of color.
Custom and Luxury Options
Offering custom and luxury options, including Mimosa Calf and Utica leathers, which are finished by hand using aniline stains and dyes.
Blake Construction
Introducing the Blake construction, which allows for boots, calfskin dress shoes, and leather sneakers.
Commitment to Craftsmanship
Dedicated to honoring and preserving the shoemaking tradition, striving to craft some of the best shoes in the world.
Shoe Care Products
Providing a range of shoe care kits and products, including balms, conditioners, and waxes to care for handmade leather boots and more.
Lifetime Guarantee
Offering a lifetime guarantee on their products, ensuring durability and quality.
Family-owned and Operated
A family-owned business with a father-son partnership, ensuring a commitment to exceptional craftsmanship and customer service.
Quality Construction
High-quality, handcrafted shoes using traditional techniques and the finest materials.
Custom Fit Options
Provides a 'Made to Fit' service, allowing customers to try on demo shoes to ensure the best fit.